“Our customer is selling more and more successfully abroad. And with this, the expectations of our own customer service are also increasing.”
CUSTOMER SERVICE INTEGRATION
We support our Finnish customer in the internationalisation process in the area of customer service https://www.lamnia.com/de / https://www.lamnia.com/fr .
For this purpose, local telephone numbers in France, Germany and England were made available and integrated into the webshop
CUSTOMER SERVICE EXECUTION
WeGlobalize handles the complete customer service for German, French and English speaking customers by phone and e-mail.
Requirements such as "local customer service with native speakers" and "working in the customer service system of the customer" are implemented.
TRANSLATIONS
WeGlobalize regularly takes care of the translation of the newsletters into French and German and delivers the results within a very short time.
We offer solutions for administrative issues abroad.